Art of Nojitsu
the Growth Molecules™ Way
How to Say "No" in a Customer Friendly Way
Presentation PDF Included
Understand the why behind when saying no is hard and it actually serves a greater purpose in supporting your customers (and colleagues)
Learn how to use our W.I.N.™ methodology in situations where saying no is evident but turning it into a positive outcome, rather than a negative one.
Use guided activities to review and put into practice the art of nojitsu with your clients and colleagues