GROW WITH OTHERS

LIVE TRAINING, FIXED SCHEDULE
Our expert-led, virtual training programs offer six weeks of live collaborative and interactive opportunities
to enable you to learn the skills you need to succeed all from the comfort of your own desk.

Take Learning
to the Next Level

Join our hybrid learning programs where weekly live, instructor led sessions offer opportunities to expand your SaaS knowledge outside of your own industry and collaborate with others in interactive, engaging activities and certified course curriculum.
  • Six weekly 1-hour virtual, live instructor-led sessions with a Growth Molecules Certified Instructor
  • Over 24+ on-demand learning activities in support oflive sessions and independent practice
  • Supplemental Course Curriculum Guides, Materials & Resources
  • Interactive & Guided Collaborative Instruction
  • Knowledge Checkpoints & Final Certification Assessment Exam
  • CSA & Growth Molecules Accredited Course Certificate
Write your awesome label here.
$799 USD per person
Minimum 10 participants per cohort required, or registration will be rolled over
No more than 3 participants from a single organization
Requirements for certification include attendance, passing performance on checkpoints and final assessment

Foundations Level 1

CSMs and other customer facing roles learn how to professionally build and lead customer relationships with effective meeting practices to mastering the art of 'nojitsu' to feel confident in having difficult conversations. 

01

Leading Effective Business Meetings

Learn how to host a professional and outcomes-based meeting using emotional intelligence
and their best selves to customer meetings online.

02

Customer Communication Best Practices

Explore how to create value at every touchpoint using business writing best practices and getting creative when customers don’t respond or have become disengaged.

03

Mastering the Art of Nojitsu

Examine and practice how to setting expectations with your customers and understanding when is it OK to say no by turning a “no” into a positive outcome for the customer.

04

Starting the Renewal at Kickoff

Practice the art of seamless handoffs, reviewing frameworks that lead effective Sales to CS Handoffs to be able to host a high-impact meeting with successful outcomes.

05

Time Management & Proactive Customer Management

Learn how to manage your time to reduce stress and deliver better customer outcomes.

06

Difficult Conversations

Dive into learning how to turn a difficult conversation into a productive opportunity, using   Emotional Intelligence to lead conversations and
get customer relationships back on track.
August 2022
October 2022
2023

August 23 - September 27 | Tuesdays from 9 - 10 am PST

This hybrid learning program will run on Tuesdays for 6-weeks with both asynchronous and weekly 55-minute live classes with a certified instructor on the following dates:

  • August 23
  • August 30
  • September 6
  • September 13
  • September 20
  • September 27


Final certification for the program is due by October 4.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*No more than 3 participants from a single organization within a single live cohort program
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.

2023 Planning in Progress

Growth Molecules is currently planning 2023 programs for 6 & 12 weeks. Stay tuned sign up to be the first notified about live training dates available 2023.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.

Advanced Level 2

Expand your knowledge on customer personas, customer journeys and playbooks, leading impactful Business Reviews, and how to lead a team with confidence.

01

Understanding & Leveraging Customer Personas

Review customer challenges and expected outcomes by persona, learning how to leverage storytelling to identify with and enable customers to assist in building trust.

02

Customer Journeys for Success

Explore and understand the customer journey and milestones that lead to churn or growth, using strategies to enable customers through the journey with
effective tactics for proactive outreach that will drive engagement, expansions & value-based conversations

03

Your Expansion Playbook

Expand understanding within the four growth opportunities, the power behind multi-threading,  and how to leverage a champion to expand your products/services within the organization.

04

Executive Business Reviews

Review why you should host one and how often with successful outcomes, practicing more strategic conversations without selling to the customer.

05

Leading Customers with Confidence

Overcome imposter syndrome and learn how to lead customers with meaningful conversations that help their businesses grow with questions that lead to stronger relationships, opportunities for growth, and advocacy.

06

Continuous Growth

Conclude this program with learning how to become a lifelong learner and taking action into what you have learned to the next level in your career.
August 2022
October 2022
2023

August 25 - September 29 | Thursdays from 1 - 2 pm PST

This program will run for 6-weeks with six 55-minute live classes each week, on the following dates:
  • August 25
  • September 1
  • September 8
  • September 15
  • September 22
  • September 29

Final certification for the program is due by October 6.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*No more than 3 participants from a single organization or company within a single live cohort program
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.

October 11 - November 15 | Tuesdays from 9 - 10 am PST

This program will run for 6-weeks with six 55-minute live classes each week, on the following dates:

  • October 11
  • October 18
  • October 25
  • November 1
  • November 8
  • November 15

Final certification for the program is due by November 23.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*No more than 3 participants from a single organization or company within a single live cohort program
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.

2023 Planning in Progress

Growth Molecules is currently planning 2023 programs for 6 & 12 weeks. Stay tuned sign up to be the first notified about live training dates available 2023.
*A minimum of 10 participants per cohort is ideal. For registrants best interest and learning, we will offer to reschedule to a future cohort.
*No more than 3 participants from a single organization or company within a single live cohort program
*All content and archived recordings will be available for Enrolled Participants only for up to 12 months since originally enrollment date.

INTERESTED IN ENROLLING YOUR COMPANY OR A LARGER GROUP?

We fully customize and personalize our Education Series programs to align with your company goals, needs, and practices.