6-WEEK CERTIFICATION

Live, 6-Week Training

Our expert-led, virtual training programs offer six weeks of live collaborative and interactive opportunities to enable you to learn the skills you need to succeed all from the comfort of your own desk.
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Growth Molecules Customer Success Certification Programs

LEVEL I
FOUNDATIONS

CSMs and other customer facing teams learn how to professionally build and lead customer relationships with effective meeting practices to mastering the art of 'nojitsu' to feel confident in having difficult conversations.

LEVEL II
ADVANCED

Expand your knowledge on customer personas, customer journeys and playbooks, leading impactful Business Reviews, and how to lead a team with confidence.

LEVEL III
LEADERSHIP

Develop and enrich yourself as a leader who wants to inspire and thrive with your team, enriching a deeper understanding in metrics, customer scorecards, effective coaching, and being a servant leader.


INTERESTED IN ENROLLING YOUR COMPANY OR A LARGER GROUP?

We fully customize and personalize our Education Series programs to align with your company goals, needs, and practices.

Certification Curriculum Details

All Certification Includes:

  6 weekly 1-hour virtual, live instructor-led sessions with a Growth Molecules Certified Instructor
  Supplemental Course Curriculum Guides, Materials & Resources
  On-Going Knowledge Checks
  Final Certification Assessment Exam
  CSA & Growth Molecules Accredited Course Certificate

Price

$549 USD per person
*Discounted from $1449 USD per person