You have 5-sessions with Annie, an original transitioning teacher and experienced Customer Success Leader who has advanced experience in building and customizing CRM structures including Gainsight and ChurnZero to align unique customer journeys and increased product fidelity. With a diverse portfolio of customers from Digital to Enterprise, her expertise spans over 15 years in SaaS and Non-SaaS Client Experience, Customer Success, Customer Support, Implementation/Onboarding, Sales (Renewals, Expansions), and Professional Services for B2B SaaS companies. Guest service and client experience is no stranger to this former Disney cast member, offering support and coaching with revenue customer impact at the heart of it.
Annie can share her expertise on areas including, but not limited to:
B2B Across All Growth Phases
Transitioning Into Tech
Initiative & Event Planning
Strategic Project Planning
Customer Enablement & Education
Data Analysis & Insights
Write your awesome label here.
"Our goal is to entice, excite, and ignite the customer, in every interaction for ultimate success."