We offer education services to enable your customer success and support teams. We are passionate about helping people thrive in their careers and lives. We inspire, motivate, coach, and guide individuals to their highest potential.

Choose Your Learning Path

Live, Instructor Led
Customized Training & Workshops
self-paced & interactive

Invest in yourself on your own time and at your own pace.
We offer opportunities for you to learn as you need, and grow when you can.


Enrolled courses or programs are available instantly and at your own pace. Pause and return to your content anytime that best serves your learning needs and busy schedule.


Our pre-recorded asynchronous courses offer self-paced opportunities to engage and interact with our CSA certified curriculum and a variety of topics to choose from.


Our self-pace offerings provide learning checkpoints along the course(s) and completion certificates for your dedication and growth.

On-Demand Courses include:

  • Virtual, pre-recorded sessions with a Growth Molecules™ Instructor
  • Supplemental Course Curriculum Guides, Materials & Resources
  • Interactive Virtual Curriculum Engagement 
  • Knowledge Checkpoints & Final Course Assessment
  • Growth Molecules™ Course Completion Certificate


  • Varies by Course
  • Pricing varies individual course
    Free content is available to all community members
Live, virtual led training

Our expert-led, synchronous programs offer live collaborative and interactive learning opportunities
with Customer Success Leaders and Learners from all over the world


CSMs and other customer facing teams learn how to professionally build and lead customer relationships with effective meeting practices to mastering the art of 'nojitsu' to feel confident in having difficult conversations.


Expand your knowledge on customer personas, customer journeys and playbooks, leading impactful Business Reviews, and how to lead a team with confidence.


Develop and enrich yourself as a leader who wants to inspire and thrive with your team, enriching a deeper understanding in metrics, customer scorecards, effective coaching, and being a servant leader.

Program Certification Includes:

  • Six weekly 1-hour virtual, live instructor-led sessions with a Growth Molecules Certified Instructor
  • Supplemental Course Curriculum Guides, Materials & Resources
  • Interactive & Guided Collaborative Instruction
  • Knowledge Checkpoints & Final Certification Assessment Exam
  • CSA & Growth Molecules Accredited Course Certificate


  • $549 USD
  • Limited time discount from $1449 per person
    Minimum 10 participants per cohort required, or registration will be rolled over
    Requirements for certification include attendance, passing performance on checkpoints and final assessment
CUSTOMIZED PROGRAMMING, training & workshops

Perfect for your next Company Kick Off Event or Professional Development Plan,
together we can collaborate and design a customized certification program that meets the needs of both your team and company goals. 


Our accredited education series curriculum by the Customer Success Association will provide your team actionable and meaningful strategies they can use instantly upon learning.


We take time to partner with you to tailor the program to be aligned with company goals, needs, and terminology. From the course session work to the course guides and activities, all content aligns back to your company or organization.


Providing safe and engaging opportunities to connect and interact, our method of teacher by way of learning through conversation allows your team feel energized from each other and empower one another. 

Program Certification Includes:

  • Customized virtual and/or live instructor-led sessions with a dedicated Growth Molecules Certified Instructor
  • Personalized Supplemental Course Curriculum Guides, Materials & Resources, with company alignment
  • Interactive & Guided Collaborative Instruction
  • Knowledge Checkpoints & Final Certification Assessment Exam
  • CSA & Growth Molecules Accredited Course Certificate
  • Customized Swag & Certification Gifts available


  • Get a Quote Today
  • Requirements for certification include attendance, passing performance on checkpoints and final assessment

Benefits the
Growth Molecules

Get Closer To Your Goals

Joining Growth Molecules™ Academy™ will enhance, enrich and support your growth and elevate your career or interest in Customer Success! With a wide variety of learning from those entering the industry to those leading the way.

Get Started Today with Training that will Enable You and your Customer Success Team.
Write your awesome label here.

The Growth Molecules™ Education Series are
CSA Accredited

Our Academy with your words

#is unexpected | #is awesome | #has real-life scenarios | #a worthwhile investment | #is the best

“We brought in Growth Molecules™ for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately.

Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

Yumi Totani
Head of Customer Success
“The Growth Molecules™ team came in and quickly created an amazing transformation for Givelify. They collaborated with our teams to create profound change that led to greater team cohesiveness; enabling everyone to forge better customer relationships and increase product adoption. The Growth Molecules™ vision for our team helped us to see where we had gaps while giving us hope that we could continue to grow while launching new systems and creating new processes — helping our team operate at a much higher calibre.”

Walle Mafolasire
“Emilia is an outstanding leader and mentor. She readily identifies areas to use technology to scale and improve processes. She designed our end-to-end on-boarding process and gathered feedback from customers so that we were continually improving our performance. She also designed and led our customer webinar program. Emilia has managed large teams and has also been a high performer working with a number of successful start-ups. I highly recommend Emilia and would be delighted to work with her again.”

Lorna Henri
VP of Customer Success

Our Customers and Partners